FormPulse support

First checks

• Open the FormPulse dashboard from the Google Form editor and confirm your rule is enabled.
• Use the rule’s test action to check the message design and your account’s ability to send mail.
• Check the dashboard’s automatic sending status. If inactive, use Verify Trigger and follow the authorization prompt.
• For respondent receipts, turn on Collect email addresses in the Form settings.
• Check spam or filtered folders if a recipient does not see an email.

When you write to us

Include a short description of the issue and any error message. Please do not email form responses, passwords, or other sensitive details unless needed to diagnose the problem.